SHJ Enterprise Ltd.
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News
Home > News > FAQ

FAQ

How to protect our legal rights after working with you?

Sign NDA to protect your design and do not sell to others; For bulk orders, we also agree to sign an agreement, which we only do the products for your company.

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What is your product warranty?

We guarantee the products customers received are qualified. We will do inspection by ourselves before shipping. If there are any broken parts, please send us some detailed photo by E-mail, and then we will send you the replacement parts according to the actual conditions. Normally, we also will send......

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If we don't have any shipping forwarder in China, Could you do this for us?

We can offer you the best shipping line to ensure you can get goods timely at best price. We have cooperation with many freight forwarders, and have a stable shipping system to provide you various shipping options.

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What is your payment terms?

30% advance, and 70% before shipping. Paypal; Western Union are acceptable. We suggest you inspect the goods before shipping.

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How about your regular delivery?

Wooden sample without design:1-5days. WOODEN Sample with design:7-14days. Wooden Cargo delivery time: 30days.

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Can we buy your product in a small quantity or sample free?

Yes,sure. We accept sample order & small quantities because we have a strong supply chain! We can offer sample free. You just need to send us your courier account NO.

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SHJ Enterprise Ltd.
  • Tel: +86-574-66811603
  • Email: cathy@shjenterprise.com
  • Address: No.1498,Jiangnan Road,Ningbo,China 

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For inquiries about DIY arts and crafts, educational toys, wooden DIY toys or pricelist, please leave your email to us and we will be in touch within 24 hours.

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